No computer runs perfectly forever. Somewhere along the line, something will go wrong. While each successive version of Windows has been that much more reliable and self-healing, that's never been an argument to forgo a good collection of software tools. Over the years I've accumulated a slew of third-party troubleshooting apps that have proven their value again and again, so much so that they're among the very first programs installed in any system I use. If something goes wrong -- a Blue Screen of Death, a slow-booting system, a recent program install that's made everything slower than molasses going uphill in January -- I turn to these tools to set things right. All of them are free for personal use, some are open source, and each of them deserves a place in the toolbox of the savvy Windows user. There's no shortage of great free tools for Windows. Top 10 Windows tools for IT pros: 01) Sysinternals Suite 02) HWiNFO32 03) Crap Cleaner 04) Recuva 05) FileZilla 06) ...